Secure Your Career Today
For proven IT professionals seeking long-term NOC positions, WispWizards delivers unparalleled opportunities across USA timezones..
At WispWizards, we bypass the standard agency model to foster successful, and enduring relationships between ISP clients and remote contractors / consultants..
Our platform is exclusively for those who have already demonstrated their superior skills, and value a more stable and secure long term career path.
If you are among the best, and ready for a secure future, we invite you to apply.
About Us
In 2018, xmt was created as a slack channel for ex-MikroTik SA's.
WispWizards launched soon after from the simple idea of creating a pathway formed on mutual respect and appreciation to build successful long term relationships between remote professional contractors & consultants and USA based NOC clients without unbalanced high fees associated with distant and often disconnected agencies.
How great would it be to be in more control of your future by connecting with caring and appreciative clients offering steady and stable daytime schedules and higher compensation with real work /life balance.
These valued opportunities are out there, WispWizads makes that connection.
Requirements
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MikroTik (RouterOS): 3+ years of hands-on experience; deep knowledge of VPN, VPN routing, OSPF, BGP, MPLS, VLANs, NAT, DNS, PoE, monitoring, maintenance & resolution. Proficient with basic and advanced configurations; familiarity with Winbox and the dude.
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Ubiquiti (UISP): 3+ years of experience with UISP; strong understanding of wireless and fiber equipment, IP associations, PTP/PTMP, firmware updates, and link optimization using lp and db to maximize aim; ability to diagnose SNR and self-interference issues; capable of coordinating field techs for installs and trouble shoot service calls.
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Certifications: MikroTik MTCNA is a big plus but not required; additional MikroTik or Ubiquiti or industry certifications are beneficial.
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English: Excellent spoken and written English required; accent-neutral is a plus.
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Collaboration tools: Experience with Slack, Monday, Salesforce, ZOHO, HubSpot, and other collaboration/CRM platforms. Familiarity with monitoring and billing tools such as Sonar, Powercode, Splynx, SwiftFox, UISP, TD, Preseem, etc.
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Security and confidentiality: Ability to work with confidential client data; willingness to sign NDAs; compliance with security and privacy standards.
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Additional preferences: Ability to work across time zones, strong analytical and problem-solving skills, self-motivated with a proactive team based communication style.
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Other daily tasks include inspecting and monitoring the network, on-call, documentation, submitting daily reports, and performing special projects with on time completion.
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Quiet environment For customer-facing L2/L3 work conducted by phone or video, contractors must operate from a quiet, professional remote workspace free of distracting background noise (including street noise, barking dogs, loud music, televisions, children, horns, traffic, trains, etc.). Non-customer-facing positions are exempt from this requirement.
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A reliable phone with a high-quality headset is required for all customer-facing L2/L3 work. USB or wired headsets with noise-canceling microphones are preferred.
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A fast reliable internet connection with cellular backup during local outages..
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A secure, virus-free laptop computer is required if you will access any client confidential programs or data. Most clients require screen-capture or activity-monitoring software during work hours.
Compensation & Benefits
WispWizards is a third party man-in-the-middle service (one, two or three layers) connecting English speaking remote professional IT contractors / consultants to long term English speaking NOC Clients, mostly in USA and Canada and EU..
WispWizards charges only the NOC client (hiring party) a membership fee to access our confidential vetted pool of professional remote contractors / consultants and to have man-in-the-middle separation when needed. Man-In-The-Middle management services are usually provided from our team in Canada, St Kitts and Ecuador .
Remote contractors will never pay WispWizards or our third party partners any fees, and no commissions or deductions are ever taken from remote contractor / consultant payments from the hiring client. All payments are made in full at sending end in digital format including Wise, PayPal, Venmo, Zelle, CashApp., xe, and others. A W8 BEN form is required for onboarding.
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Contractor compensation: The rate for each remote contractor / consultant is negotiated between the contractor and the client (hiring party) and documented in the engagement agreement.
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Payment flow: Remote contractor invoices WispWizards if man-in-the-middle processor is needed, or invoices third party management group or invoices hiring party directly. When invoice is received full payment for services during that term are paid in full to remote contractor. No agency fees or commissions are withheld from the contractor’s pay.
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Taxes and compliance: Contractors are 100% solely responsible for all taxes, duties, fees, and permits or licenses required by their country or province or state of residence or where the work is performed. WispWizards and third party partners and hiring party do not pay any taxes or fees on behalf of the remote contractor.
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Exclusivity: The contractor agrees to be exclusive to the single hiring client during the compensated period each day. Conducting paid or unpaid work for other clients or self during those compensated hours is not permitted. Having other clients outside the exclusive paid period is acceptable. Screen monitoring software is common.
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Compensation structure: Both hourly and salary arrangements are documented in the engagement. Raises and bonuses are negotiated in the agreement.
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Pay cycles:
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Hourly contractors are paid every two weeks. A standard day is typically 9 -10 hours with 1 hour for lunch (unpaid). Overtime rates follow the contract or local law.
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Salaried contractors are paid every two weeks based on the annual salary divided by 26. A standard workday is typically 10 hours with 1 hour paid lunch. Some positions may be up to 12 hours. After-hours availability clauses are common and expected during emergency or outage periods.
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Benefits: Paid time off and health insurance are not offered under contractor regulations, however many clients do participate in bonuses based on performance.
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Work schedule and availability: A standard non salary work schedule is usually 5 days per week during local daylight hours. Weekend and after-hours coverage are coordinated and noted in the agreement. Outage and emergency after-hour coverage may be required.. Salary positions are typically 5 days per week with on call expected for after hour and weekends. Schedule and work hours are determined by contractor.
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Bonuses and raises: Any performance based bonuses and pay raises are defined in the agreement. End-of-year bonuses are common in some client organizations but are not guaranteed or included in base compensation.
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Independent contractor status: The engagement is structured as an independent contractor relationship. Nothing in the agreement creates an employer-employee relationship.
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Confidentiality and data security: Contractors must comply with NDA and non compete and confidentiality requirements and security standards as defined in the agreement and any applicable privacy laws .
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Independent contractor status: The engagement is structured as an independent contractor relationship. Nothing in the agreement creates an employer-employee relationship.